ECA is a powerful strategy designed to enhance customer involvement. By delivering the right tools, ECA empowers customers to actively shape their experiences. This leads to increased customer engagement, as well as invaluable insights that can shape business initiatives. Ultimately, ECA is about c

Serel's robust framework hinges on a fundamental principle known as ECA. This acronym stands for Event-Condition-Action, illustrating the core mechanism that drives Serel's dynamic functionality. ECA establishes a clear structure for handling events within the system. Initially, an event is trigger